FAQ

Please contact us if you have any further questions.

To order on our website, first select the order now button. The order now button will direct you to a page of drop down menus. From here select the dessert option presented that you are interested in ordering. All decor and sizing options will appear under the drop down menu. Select the pink plus sign to add an order to your cart and follow the prompts.

Our delivery windows include 11:00am and 1:00pm. Please keep in mind that all deliveries occur in these two time frames so your delivery can come at or after your selected time frame, depending on the volume of deliveries we have for that day. This means the delivery may not occur immediately at the selected time. We work diligently to ensure all deliveries are done in a timely fashion with care.

We deliver to a verity of locations. The price for each delivery location varies based on the distance from our store:

  • Windsor ($9.00)
  • Tecumseh ($9.00)
  • LaSalle ($9.00)
  • Belle River ($12.00)
  • Amherstburg ($15.00)
  • Essex ($15.00)
  • Harrow ($15.00)
  • Leamington ($18.00)
  • Kingsville ($18.00)

We are open Tuesday-Saturday. Our hours include:

  • Tuesday's and Wednesday's 11am-4pm
  • Thursdays 11am-6pm
  • Fridays 9am-6pm
  • Saturdays 9am-1pm.

If you would like to make a change to your order please be sure to call or come into the bakery to discuss the changes you would like to make. We will make note of any changes and fill your order as requested.

All cookie and cupcake orders must be placed at a minimum of 24 hours in advance. Any cake orders must be placed at a minimum of 48 hours in advance. You are welcome to place your order early then these time frames.

If you have any questions concerning an order you're wanting to place feel free to give use a call or come in to the bakery so we can discuss and answer all your questions!

All of our classic menu flavours and limited time flavour cupcakes are available for grab and go. We also offer all of our cookies and newly added butter bite's. Grab and go offers the perfect opportunity to try our desserts and is a great option if you're in a pinch and need some desserts.

We accept payments in the form of debit, credit and cash.

We offer gift cards that can be purchased in store for the amount of your liking, with a minimum purchasing amount of $5. Gift cards can be used and redeemed for any in store purchases. We currently do not offer online gift cards.

Product

Cake should be stored in the fridge overnight if it is not being served the same day as pick-up. Ensure to take the cake out of the fridge a few hours prior to serving, as it can be best enjoyed at room temperature. To save any left overs, cake can be stored in the freezer until it is ready to be enjoyed!

Cupcakes should be stored in the fridge overnight if it is not being served the same day as pick-up. Ensure to take the cupcakes out of the fridge a few hours prior to serving, as our cupcakes can be best enjoyed at room temperature. Any left over cupcakes can be stored in the freezer until they are ready to be enjoyed!

We have a variety of cake sizes to accommodate a range of different needs! Our mini cake feeds 2-4 people, regular feeds 6-10 and our large feeds 10-14. All of these servings are generous in size and will vary based on the size of the pieces being served.

At this time, we do not offer vegan, sugar free or gluten free options.

Every 3 weeks new and exciting limited time flavours are announced. Keep an eye out on our socials and website to see the current delicious flavours being offered. In addition we offer holiday and seasonal menus.

We do not offer custom cakes. If you would like to add a theme or make a change to one the cakes offered on our menu (for example: colour) please add this information in the notes to front counter section when placing your order or speak to us directly.

Cakes can be made in a verity of colours. We do not offer red as the dye alters the taste of our delicious classic buttercream's.

We are not a nut free facility. If you have any questions or concerns regarding an allergy we are more than happy to speak with you! You can give us a call or visit us in store!

We can be contacted through:

  • Email (buttercream@stacibakes.com)
  • By phone during our regular business hours (226-476-3163)
  • In store at anytime during our regular working hours

Events

We do a large verity of events and offer something for everyone here at Staci Bakes! From personal milestones (weddings, birthdays, graduations etc) to corporate events, no matter the event we would love to work with you!

If you have a big event and are needing large amounts of our product we will need advanced warning so we are able to accommodate you. We bake to order, in order to provide the freshest and highest quality product possible. We will be better able to serve you with advanced order placement.

All orders can be placed through StaciBakes.com. If you have questions about your order or would like to place it in person feel free to come to the bakery during our regular working hours and we would be more than happy to help you!

JOIN THE BUNCH